Anova is full provider of service and technical support throughout the United States. Our water baths are known to perform with a low cost of ownership for many years after first installation.
All Anova water bath products come complete with a one-year manufacturer’s warranty which includes parts and service labor. Anova offers Extended Warranty Packages that provide you with additional security that any operational matters, which may arise after the first year of installation, are fully-covered and insured against failure. The Extended Warranty Package adds an extension of one year in length, and must initiated at the time of purchase.
Before you send in a support request:
1. Check your power connector and fuse. The vast majority of issues are resolved by this!
2. Service advisory and "how to guides" are located in the downloads section. Here you can find resources on water bath fluid compatibility, maintenance,cleaning and PC control programming.
3. If you need technical support or service, please call the number below.
|Fax :||+1 281-277-0045|